Location: Jersey City (Hybrid)
Employment Type: Contract / Full-Time
Experience: 10+ Years
Position Overview:
We are seeking a highly experienced Salesforce Marketing Cloud Lead to design, develop, and deliver enterprise-scale marketing automation, customer engagement, and Data Cloud solutions. The ideal candidate will have deep expertise in Salesforce Marketing Cloud, Data Cloud, API integrations, and AI-driven customer personalization.
Key Responsibilities:
- Design and implement marketing automation solutions using Journey Builder, Automation Studio, Contact Builder, Email Studio, and Cloud Pages.
- Develop personalized customer experiences using AMPScript, SSJS, SQL, HTML, and CSS.
- Build and manage Salesforce Data Cloud solutions, including data ingestion, identity resolution, audience segmentation, and customer profile activation.
- Develop API-led integrations between Salesforce platforms and external enterprise systems using REST/SOAP APIs and middleware solutions such as MuleSoft or Boomi.
- Implement AI-driven marketing capabilities, including Agentforce, Next Best Action, intelligent segmentation, and automated campaign orchestration.
- Lead end-to-end project delivery, including solution design, development, testing, deployment, and production support.
- Provide technical leadership, code reviews, performance optimization, and best practice guidance.
Required Qualifications:
- 8+ years of experience in Salesforce Marketing Cloud and enterprise marketing technology platforms.
- Strong expertise in:
- Journey Builder, Automation Studio, Contact Builder
- AMPScript, SSJS, SQL
- Salesforce Data Cloud
- REST/SOAP APIs and integration architecture
- Customer Data Platforms (CDP)
- Experience with event-driven architectures and real-time customer engagement.
- Strong understanding of AI-driven personalization and marketing automation.
- Experience with CI/CD, release management, and Agile delivery methodologies.
Preferred Qualifications:
- Salesforce Marketing Cloud Developer and/or Consultant Certification.
- Salesforce Data Cloud Certification.
- Experience with Agentforce and Marketing Cloud Next.
- Experience in Insurance, Financial Services, Healthcare, or Retail domains.
- Consulting and client-facing delivery experience.